Consumer law has been established to protect consumers in transactions for goods and services. It ensures that consumers receive a statutory warranty with goods and services that they purchase in most transactions. It also protects consumers from transactions that may be unfair.
Consumer law is not exclusive to consumers it also extends to protecting businesses, especially small businesses.
The most common claims under consumer law usually relate to goods that are not fit for purpose or of merchantable quality and also in conduct that is misleading and deceptive. There are many provisions within the Consumer Law that provide various protections against underhanded tactics in both day to day and major transactions.