Consumer Law

Consumer Law

Consumer law has been established to protect consumers in transactions for goods and services. It ensures that consumers receive a statutory warranty with goods and services that they purchase in most transactions. It also protects consumers from transactions that may be unfair.

This area of law is not exclusive to consumers; it also extends to protecting businesses, especially small businesses.

The most common claims under consumer law usually relate to goods that are not fit for purpose or of merchantable quality and also in conduct that is misleading and deceptive. There are many provisions within the Consumer Law that provide various protections against underhanded tactics in both day to day and major transactions.

Contact Us

Whether you need lawyers in Knox, Waverley, Boronia, Wantirna, or elsewhere in Melbourne, we can assist you with consumer matters.

You can contact us by phone at (03) 9763 6399 or through our online enquiry form.


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